Privacy Policy
Last updated: 24th May 2026
At Prehab eLearning Ltd (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website www.prehabelearning.com (“Website”) and use our services (collectively, the “Services”).
1. Information We Collect
When you register, purchase courses, or use our Website, we may collect the following personal data:
- Name, email address, and contact information
- Billing and payment information
- Account login credentials
- Course usage data (If you create an account or enrol in courses, we store information such as your course participation, progress, lesson completion, quiz results, and purchase history to provide the educational services requested.)
- Device and browser information for analytics and security purposes
2. How We Use Your Information
We use your personal data to:
- Provide access to our courses and educational materials
- Process payments and manage your account
- Send important updates about your account or purchased courses
- Improve our Services, Website, and learning materials
- Comply with legal obligations
3. Legal Basis for Processing
Under UK GDPR, our legal basis for processing your data includes:
- Performance of a contract (e.g., providing access to purchased courses)
- Consent (for marketing communications, where applicable)
- Compliance with legal obligations
- Legitimate interests (e.g., security, fraud prevention, analytics)
4. Sharing Your Information
We will never sell your personal data. We may share your information with:
- Payment processors and financial institutions to process transactions. Payment information is processed securely by third-party payment providers. We do not store full payment card details on our servers.
- IT service providers and hosting companies who assist in running the Website. We may use security, firewall, anti-spam, and backup services to protect the Website, detect malicious activity, and ensure data recovery in the event of technical issues or security incidents.
- Legal or regulatory authorities if required by law.
All third parties are contractually obligated to keep your data secure and use it only for the purposes specified.
5. Data Retention
We retain your personal data only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. Account and course data are retained for the duration of your access plus a reasonable period after for record-keeping and legal compliance.
6. Your Rights
You have certain rights under UK GDPR, including:
- The right to access your personal data
- The right to correct inaccurate or incomplete data
- The right to request deletion of your personal data
- The right to object to processing for marketing or analytics purposes
- The right to data portability, where applicable
To exercise your rights, please contact us via the contact form. We will respond in accordance with GDPR timelines.
7. Cookies and Tracking
We use cookies and similar technologies to improve Website functionality, monitor performance, and analyse user behaviour.
We may use analytics tools to understand how visitors use the Website, improve performance, and enhance user experience. Analytics data may include pages visited, browser type, device information, and general geographic location.
Cookies may include session cookies, functional cookies, and analytics cookies.
You can manage your cookie preferences through our cookie consent banner and your browser settings. You may withdraw or change consent preferences at any time. Please view the Cookie Policy for more details.
8. Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review the privacy policies of any third-party sites you visit.
10. Children’s Privacy
Our Website and Services are intended for adult medical professionals. We do not knowingly collect personal data from children under 16. If we become aware that a child has provided personal data, we will delete it immediately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the “Last updated” date revised accordingly. Continued use of the Website constitutes acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or complaints about how we handle your personal data, please contact us at:
Contact: via the contact form
Website: www.prehabelearning.com